Request to exercise data protection rights

You can use the following form to specify and send your data protection request.

Please note that, if you want to object to the sending of commercial communications, you can configure your preferences in our Preference Centre, which you can access from any of our commercial communications.

This form is intended solely and exclusively for requests to exercise individual data protection rights. Please note that if your message is not a request to exercise an individual data protection right, it will be automatically discarded and no response will be given using this form.

[{"subtypeId":1,"subtypeValue":"DPO_RIGHT_OF_ACCESS","subReasonValue":"BookingInfo","subReasonLabel":"Remember to include the booking number in the comment","subReasonTitle":"Information about a booking"}, {"subtypeId":1,"subtypeValue":"DPO_RIGHT_OF_ACCESS","subReasonValue":"ClaimInfo","subReasonLabel":"You can include the case number in the comment, if you have it","subReasonTitle":"Information about a claim"}, {"subtypeId":1,"subtypeValue":"DPO_RIGHT_OF_ACCESS","subReasonValue":"FlightHistory","subReasonLabel":"Remember to include the dates in the comment","subReasonTitle":"Flight history"}, {"subtypeId":1,"subtypeValue":"DPO_RIGHT_OF_ACCESS","subReasonValue":"Other","subReasonLabel":null,"subReasonTitle":"Other"}, {"subtypeId":2,"subtypeValue":"DPO_RIGHT_TO_DATA_PORTABILITY","subReasonValue":"BookingInfo","subReasonLabel":"Remember to include the booking number in the comment","subReasonTitle":"Information about a booking"}, {"subtypeId":2,"subtypeValue":"DPO_RIGHT_TO_DATA_PORTABILITY","subReasonValue":"ClaimInfo","subReasonLabel":"You can include the case number in the comment, if you have it","subReasonTitle":"Information about a claim"}, {"subtypeId":2,"subtypeValue":"DPO_RIGHT_TO_DATA_PORTABILITY","subReasonValue":"FlightHistory","subReasonLabel":"Remember to include the dates in the comment","subReasonTitle":"Flight history"}, {"subtypeId":2,"subtypeValue":"DPO_RIGHT_TO_DATA_PORTABILITY","subReasonValue":"Other","subReasonLabel":null,"subReasonTitle":"Other"}, {"subtypeId":3,"subtypeValue":"DPO_RIGHT_TO_ERASURE","subReasonValue":"VuelingClubAccount","subReasonLabel":"Please note that when you exercise your right to erasure, you will automatically stop receiving communications as well.","subReasonTitle":"Erasure my Vueling Club account"}, {"subtypeId":3,"subtypeValue":"DPO_RIGHT_TO_ERASURE","subReasonValue":"VuelingOptin","subReasonLabel":null,"subReasonTitle":"Delete information about my subscriptions to commercial communications"}, {"subtypeId":3,"subtypeValue":"DPO_RIGHT_TO_ERASURE","subReasonValue":"Other","subReasonLabel":null,"subReasonTitle":"Other"}, {"subtypeId":5,"subtypeValue":"DPO_RIGHT_TO_RECTIFICATION","subReasonValue":"BookingData","subReasonLabel":"Please remember to include your booking reference number in your message, along with the passenger's name and/or the information you would like to correct. You may also provide any additional details that could help us understand and process your request more quickly and accurately.","subReasonTitle":"Correct personal details in a booking"}, {"subtypeId":5,"subtypeValue":"DPO_RIGHT_TO_RECTIFICATION","subReasonValue":"VuelingClubData","subReasonLabel":"Remember to include the account number in the comment","subReasonTitle":"Correct Vueling Club details"}, {"subtypeId":5,"subtypeValue":"DPO_RIGHT_TO_RECTIFICATION","subReasonValue":"Other","subReasonLabel":null,"subReasonTitle":"Other"}, {"subtypeId":6,"subtypeValue":"DPO_RIGHT_TO_RESTRICT_PROCESSING","subReasonValue":"StopProcesing","subReasonLabel":null,"subReasonTitle":"Right to restrict processing"}, {"subtypeId":7,"subtypeValue":"DPO_Others","subReasonValue":"Others","subReasonLabel":null,"subReasonTitle":"Other"}]
Choose your option

Form completed successfully.

In order to process your request, and for security reasons, we need you to verify your email address. You can do it from the email we just sent you.

Go to Vueling.com
Required field
Required field
Choose your option

.
Required field
The data provided will be processed by Vueling Airlines, S.A. as data controller, in order to contact you regarding your request to exercise your rights, based on the execution of a legal obligation. For more information, you can read our Privacy Policy.




You can exercise your data protection rights through this page, by selecting the type of request and clicking Continue. We explain which rights you can request below.

  • Right of access: You can request a copy of all your personal data that Vueling has stored. If you are a member of Vueling Club, you will also be able to access your personal data through your personal account.
  • Right to rectification: You can rectify your personal data if it is not accurate or if you want to update it. If you are a member of Vueling Club, you'll be able to rectify or edit your personal data through your personal account.
  • Right to erasure: You can ask for your personal data to be erased. However, Vueling will block and not delete data that is strictly necessary for compliance, where applicable, with legal obligations that still require Vueling to retain such data; and for lodging, carrying out or defence against claims and legal action in general.
  • Right to object: You can object to the processing of your data. For example, you can ask to stop receiving commercial communications from Vueling or withdraw consent at any time. Remember that you can also adjust your communications in our Preference Centre, which you can access from our commercial communications.
  • Right to restrict processing: You can ask to restrict processing in the following cases:
    • Whilst checking the accuracy of your data after being challenged.
    • When the processing is illicit and you object to your data being erased.
    • When Vueling no longer needs to process your data, but you need it to carry out or defend claims.
    • When you object to the processing of your data for the performance of a task carried out in the public interest or to fulfil a legitimate interest, whilst it is being determined whether the legitimate reasons for the processing prevail over yours.
  • Right to data portability: You can request the personal data you have provided to Vueling in an electronic format and request its transfer to another data controller as long as the processing is based on consent. If you are a member of Vueling Club, you can download an electronic version of your personal data in the private area of your Vueling Club account.

If you are a member of Vueling Club, you can also exercise your rights with Avios Group (AGL) Limited, which is an independent data controller, by sending your request to:

Avios Data Protection

Waterside (Hea3), PO BOX 365

Harmondsworth, United Kingdom, UB7 0GB

Or you can exercise your rights of access, to rectification, to erasure, to restrict processing, to object and to portability of your personal data at any time here.